Privacy Policy

Erspamer Plumbing ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information obtained through our website, services, and messaging programs, including email and SMS communications.

By using our website or subscribing to our messaging services, you agree to the terms of this Privacy Policy.If you do not agree, please do not use our site or services.

This Privacy Policy explains:

• What personal information we collect
• How we collect such information
• How we use such information
• How such information is shared
• Your rights and choices regarding your information
• How to contact us

1. Information We Collect

We and our third-party service providers may collect the following types of personal information:

• Name
• Phone number
• Email address
• Social media profile information
• Information collected through cookies, tracking pixels, and analytics tools, such as:
• IP address
• Browser type and version
• Device model
• Internet service provider
• Website access times and visited pages
• Communications with us via our website, email, phone, text messages, and social media

2. How We Collect Information

We collect personal information in the following ways:

• Directly from you:  When you fill out a form, contact us, subscribe to our services, participate in a survey, or interact with us via social media, phone, email, or SMS.
• Automatically:  Through tracking technologies such as cookies, tracking pixels, and analytics software when you browse our website or interact with our digital ads.
• From third parties:  Such as business partners, advertising networks, or publicly available sources. You can manage your cookie preferences through your browser settings.

3. How We Use the Information

We and our third-party service providers may use collected information to:

• Operate, maintain, and improve our website and services
• Process service requests and customer inquiries
• Provide updates regarding service scheduling, requests, and promotions
• Conduct analytics to improve our marketing efforts and customer experience
• Provide targeted advertising through various online platforms
• Ensure compliance with legal requirements

Mobile Messaging Use:  If you opt in to receive SMS or email communications from us, we may send messages related to:

• Service scheduling
• Request updates
• Promotions and special offers

Message Frequency:   Message frequency varies. Standard messaging and data rates may apply.

4. How We Share Information

We do   not  sell, trade, or share mobile opt-in details with third parties for   their  marketing purposes. We will not share the customer's phone numbers and opt-in data with third parties for marketing purposes. However, we may share personal information in the following cases:

• Service Providers:  We may share information with third-party vendors who assist us with business operations, such as payment processing, website hosting, email delivery, and marketing services.
• Legal Compliance:  We may disclose personal information when required by law, to prevent fraud, or in response to a legal request.
• Advertising Partners:  We may share aggregated, non-personally identifiable data with advertising networks for targeted advertising.

5. Messaging Terms & Conditions

By subscribing to our SMS or email marketing services, you agree to the following terms:

Messaging Consent & Opt-In

By providing your phone number, you consent to receive SMS and email communications from Erspamer Plumbing regarding:

• Scheduling updates
• Service request updates
• Promotions and special offers

Opt-Out Instructions

You may opt out at any time:

• Text STOP  to unsubscribe from SMS messages.
• Click the  unsubscribe link  in our emails to stop receiving marketing emails.

After opting out, you may receive a confirmation message, and no further marketing messages will be sent.

Message & Data Rates

Standard message and data rates may apply. Contact your mobile provider for details.

Message Frequency

Message frequency from Erspamer Plumbing may vary. Standard messaging and data rates may apply.

Customer Support

For assistance, text HELP or contact us at:

jenkrenz.ep@gmail.com

(262) 392-3476

6. Your Privacy Rights & Choices 

You have the right to:

• Request access, correction, or deletion of your personal data
• Opt out of direct marketing communications
• Disable cookies through your browser settings

To exercise your privacy rights, please contact us at jenkrenz.ep@gmail.com or (262) 392-3476.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated   Effective Date.

8. Contact Us

For questions about this Privacy Policy or our messaging policies, contact us at: 

jenkrenz.ep@gmail.com

(262) 392-3476